Products Policy
CCleaner - Products Policy
This Policy was last updated in July 2022
CCleaner
CCleaner for Windows
Official Product Name
CCleaner Free, CCleaner Professional, CCleaner Business Edition, CCleaner Technician Edition (collectively as “CCleaner for Windows”)
Core Functionality
CCleaner for Windows is a safe and trusted PC utility that speeds up and cleans your PC, applies updates, securely wipes data and solves other computer problems.
What are the Product’s Main Features
- Custom Clean cleans your browser history, cached images, cookies including both first-party and third-party cookies, and other junk with just one click, to keep your activity private and free up disk space.
- Health Check cleans your browser history, cached images, cookies including both first-party and third-party cookies, and other junk, to keep your activity private and free up disk space. Also conveniently updates third-party applications, and disables unnecessary startup items to reduce the time taken to start your PC.
- Performance Optimizer allows you to optimize your PC's performance by safely placing apps into 'sleep mode' so they do not use system resources after they have been closed down.
- Driver Updater provides an overview of your drivers and transmits authentic updates securely to your device to maintain the components that manage your sound, visuals, internet connection, and basic hardware like your mouse and keyboard.
- Software Updater conveniently updates third-party applications in a batch process.
- Apps Uninstaller permits uninstallation of all applications on the PC, including those that Windows typically won't allow you to.
- Startup Manager allows management of items that run at Windows startup.
- Browser Plugin Manager facilitates management of plugins from all browsers from a single interface.
- Disk Analyzer analyzes your disk internal and external drives to provide insights on disk usage by file type.
- Drive Wiper allows secure deletion of files on an internal or external drive, making original file content practically irretrievable.
- Smart Clean provides contextual triggers for cleaning and cleaning alerts allowing, for example, designated browsers to be cleaned every time they are closed.
- Scheduled Cleaning allows cleaning to be run automatically according to a specified frequency.
Personal Data We Process
When you use CCleaner for Windows to clean your PC (Custom Clean, Health Check ‘Junk’ and ‘Privacy’ sections, Scheduled Cleaning, Smart Clean, Drive Wiper, Registry Cleaner, Disk Analyzer), the following data may be processed locally on your system depending on the feature used:
- Form data saved in your browsers such as name, surname, email, passwords;
- Cookies or data from websites that you visit;
- Installed browsers and browser plugins;
- Records of what you downloaded from websites;
- Files on the device;
- Windows User profile names;
- Web domains belonging to cookies found on the device;
- User-defined web domain rules used for preventing cookie deletion;
- Entries in the Windows system Registry
This data is processed on your device and is not sent to our environment. Furthermore, CCleaner does not read the contents of files or databases because it does not need to. It just deletes the file or wipes all or part of a database.
When you use CCleaner for Windows to manage applications and services on your PC (Health Check ‘Speed’ section, Uninstaller, Startup Manager, Browser Plugin Manager), the following data may be processed locally on your system depending on the feature used:
- Installed browsers and browser plugins;
- Installed applications;
- Startup items/services and scheduled tasks;
This data is processed on your device and is not sent to our environment.
While using CCleaner for Windows, we collect and process the following Service and Device Data (in addition to Billing Data for paid version) in our environment:
Service Data |
What we use it for and for how long |
IP address |
Service Provision (24 months)
|
Identifier of the content (message) being delivered |
Service Provision (24 months)
In-product Messaging (6 months)
Product and Business Improvement (24 months)
|
Events and product usage |
Service Provision (24 months)
In-product Messaging (6 months)
Product and Business Improvement (24 months)
|
Number of application launches |
Service Provision (24 months)
|
License key |
Service Provision (36 months)
|
Product settings |
Service Provision (24 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Device Data |
What we use it for and for how long |
Internal online identifiers (GUID, Device ID) |
Service Provision (24 months)
In-product Messaging (6 months)
Product and Business Improvement (24 months)
|
OS version |
Service Provision (24 months)
Product and Business Improvement (24 months)
|
Location |
Service Provision (12 months)
In-product Messaging (6 months)
Product and Business Improvement (24 months)
|
CCleaner version |
Service Provision (24 months)
In-product Messaging (6 months)
Product and Business Improvement (24 months)
|
Install date or time |
Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (24 months)
|
Hardware data (device model, RAM, GPU, CPU) |
Service Provision (24 months)
|
Windows language and locale |
Service Provision (24 months)
Product and Business Improvement (24 months)
|
Information concerning applications on the device (names of applications and their background processes) |
Service Provision (24 months)
|
Information concerning drivers (driver version, updated date, name, matching device id, driver rank, driver flags) |
Service Provision (24 months)
|
Security apps / antiviruses on the device |
In-product Messaging (6 months)
|
These are the third-party analytics tools we use for CCleaner for Windows:
- Google Analytics
- Logentries
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our General Privacy Policy.
CCleaner for Mac
Official Product Name
Core Functionality
CCleaner for Mac is a safe and trusted utility that speeds up and cleans your Mac, securely wipes data and solves other computer problems.
What are Product’s Main Features
- Cleaner cleans your browser history, cached images, cookies including both first-party and third-party cookies, and other junk with just one click, to keep your activity private and free up disk space.
- Apps Uninstaller permits uninstallation of all applications on the PC, including those that Windows typically won't allow you to.
- Erase Free Space writes over the unused space on a disk to prevent the recovery of deleted files.
- Large File Finder finds large files for removal, to help free up disk space.
- Duplicate Finder tracks down duplicate files on your PC that can take up extra space.
- Smart Cleaning contextual triggers for cleaning and cleaning alerts allowing, for example, designated browsers to be cleaned every time they are closed.
Personal Data We Process
While using CCleaner for Mac, we collect and process the following Service and Device Data (in addition to Billing Data for paid version):
Service Data |
What we use it for and for how long |
IP address |
Service Provision (24 months)
|
Number of application Installations |
Service Provision (24 months)
|
License key |
Service Provision (36 months)
|
Device Data |
What we use it for and for how long |
Internal online identifiers (GUID, Device ID) |
Service Provision (24 months)
|
OS version |
Service Provision (24 months)
|
Location |
Service Provision (12 months)
|
CCleaner version |
Service Provision (24 months)
|
These are the third-party analytics tools we use for CCleaner for Mac:
- Logentries
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our General Privacy Policy.
CCleaner for Mobile (Android)
Official Product Name
CCleaner for Android, CCleaner for Android Premium (collectively as “CCleaner for Mobile (Android)”)
Core Functionality
CCleaner for Mobile (Android) detects and removes unnecessary files to free up storage space. Equally, it can stop running processes to optimize device performance.
What are Product’s Features
- Apps Overview allows you to browse installed and pre-installed applications, providing functionality to uninstall or stop. In particular, this feature relies on processing device provided stats about other apps. These stats are processed locally (on device) in order to provide the service.
- Media Overview provides an overview of files broken down by type (eg images, audio files, video). This feature does not need any specific data processing outside of operations made locally (on device).
- Battery Saver allows users to select conditions where desired actions (system settings changes) should be applied by this product. For example one can automatically decrease screen brightness when at home. Location based conditions require permission to get location data, however these data are never transmitted from the device and all are processed locally.
- Cloud Transfers allow users to backup their files to an external cloud storage. We are using Google Drive and Dropbox APIs to do so, e.g. you can login using their Google or Dropbox credentials to establish such connections. Note credentials are not visible to us.
Personal Data We Process
While using CCleaner for Mobile (Android), we collect and process the following Service and Device Data (in addition to Billing Data for paid version):
Service Data |
What we use it for and for how long |
Identifier of the content (message) being delivered |
Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (14 months)
|
IP address |
Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (14 months)
|
Events and product usage |
Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
Device Data |
What we use it for and for how long |
Online identifiers (GUID, Device ID (Android ID), Hardware ID, Profile ID, Advertising ID) |
Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
Third-party Ads (not stored after provision)
|
Information concerning computer or device (carrier, OS version, OS build number, hardware ID, device model, device brand, device manufacturer, device API level) |
Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Location (city/country, longitude and latitude) |
Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Applications |
Service provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement (14 months)
|
Internet and connection |
Service provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
These are the third-party analytics tools we use for CCleaner for Mobile (Android):
- Google Firebase Analytics and Crashlytics for Android
- AppsFlyer
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our General Privacy Policy.
The free version of CCleaner for Mobile (Android) serves relevant third-party advertisements. These are the advertising partners we use for this product:
- Google AdMob
- Facebook Audience Network
- InMobi
- Twitter MoPub
- AppLovin
- Unity Technologies
- IronSource
For further information regarding our third-party ads partners, including their privacy policies, please refer to our Consent Policy.
Kamo
Official product name
Core Functionality
As you browse the web, profiles of your behavior are compiled and linked to you via cookies and fingerprint-based tracking technologies. This data can be then shared and sold by analytics and ad-tech firms. Certain activities you engage in are also collected by the Windows operating system. Kamo removes cookies and masks the device’s “fingerprint” to prevent third-parties from identifying you and following your behavior across the web, and turns off the various settings that allow data collection in the Windows operating system.
What are Product’s Features
- Anti-Fingerprinting stops scripts from fingerprinting the user’s device and tracking their browsing behavior across the web.
- Privacy Score provides the user with an evaluation of how private they are based on various in-app configurations.
- Clears your browser history and cookies helps the user manage their browsing history and cookies by allowing them to manually clear them or schedule automatic clearing at their discretion.
- Windows System Privacy collates the 90+ Windows operating system settings that impact the user’s privacy, and makes them controllable with just a handful of switches in one place.
- VPN feature allows to protect your privacy by hiding your location and encrypting your online communication. It allows you to pick a specific location to be connected from.
Personal Data We Process
When disguising your browser fingerprint, Kamo may process the following data locally on your system:
- Browsers you have installed (if Chrome, Edge, Internet Explorer, Opera, or Firefox) and their versions;
- Any extensions you have installed;
- Your hardware data;
- OS version of your device; and
- Any scripts running in your browser from third-party websites.
Kamo uses this information in order to detect tracking attempts and to generate fake, substitute data to fool fingerprinting attempts (for example, by changing your screen resolution data or your browser’s version). Kamo does not record this data, nor does it send it back to our environment. It uses it locally and on the spot.
When cleaning your browsing, Kamo may process the following data locally on your system:
- Form data saved in your browsers such as name, surname, email, passwords;
- Cookies or data from websites that you visit;
- Records of what you downloaded from websites;
- Web domains belonging to cookies found on the device;
- Browsing history; and
- User-defined web domain rules used for preventing cookie deletion.
This data is processed on your device and is not sent to our environment. Furthermore, Kamo does not read the contents of your browser’s data because it does not need to. It just deletes the file or wipes all or part of a database.
When locking down Windows for privacy, Kamo may process the following data locally on your system:
- What version of Windows 10 you are running;
- Status of 90+ settings in Windows 10 which have an impact on your privacy; and
- Any changes to the Windows settings in question triggered by a Windows update.
This data is processed on your device. Kamo does not record this data, nor does it send it back to our environment.
When generating a privacy score, Kamo may process the following data locally on your system:
- What Kamo settings you have enabled;
- The number of installed browsers for whom you have enabled Kamo’s protection; and
- A score based on the above data points.
This data is processed on your device. Kamo does not record this data, nor does it send it back to our environment.
We process only the following Service and Device Data (in addition to Billing Data for paid version):
Service Data |
What we use it for and for how long |
Usage Frequency |
Service Provision (the earlier lifetime of the account and 6 years)
|
Number of Application Launches |
Service Provision (the earlier lifetime of the account and 6 years)
|
License Key |
Service Provision (the earlier lifetime of the account and 6 years)
|
Timestamps of connections for VPN |
Service Provision (35 days)
|
Amount of data transmitted for VPN |
Service Provision (35 days)
|
Device Data |
What we use it for and for how long |
OS Version |
Service Provision (the earlier lifetime of the account and 6 years)
Product and Business Improvement
|
OS Locale |
Service Provision (the earlier lifetime of the account and 6 years)
In-product Messaging (6 months)
Product and Business Improvement
|
Kamo version |
Service Provision (the earlier lifetime of the account and 6 years)
In-product Messaging (6 months)
Product and Business Improvement (50 months)
|
Install Date or Time |
Service Provision (the earlier lifetime of the account and 6 years)
In-product Messaging (6 months)
Product and Business Improvement (48 months)
|
Crash Incidents |
Service Provision (the earlier lifetime of the account and 6 years)
|
We do not use third-party analytics tools to process data in Kamo.
CCleaner Cloud
Official Product Name
Core Functionality
The management console makes it easy to deploy CCleaner to multiple devices, manage all devices from one place, schedule regular cleans, and quickly add more devices.
What are Product’s Features
- Automatic peak performance schedules CCleaner and Defraggler so devices stay clean without you doing a thing
- Perform group actions allow you to save time by cleaning, defragging and other actions to multiple computers at once
- Protect your privacy helps protect corporate data by remotely deleting browser search history, passwords and cookies
- Fix problems & get alerts, repair Windows Registry issues and be warned before problems even occur
- Monitor Devices uses the console to monitor the health of all managed devices from one place, schedule regular scans, and more.
- Management Dashboard activates devices, adds devices to groups, configures setting profiles from an easy-to-read dashboard.
- Notifications receive instant email notifications on any defined event that needs your attention, including software installs, user logins, and full disks.
- Reporting views reports that include out of date agents, cleaning summary, and hardware/software specifications.
Personal Data We Process
We process only the following Data in addition to Billing Data:
Device Data |
What we use it for |
Internal online identifiers (Computer ID) |
Service Provision
Product and Business Improvement
|
Information concerning computer or device |
Service Provision
Product and Business Improvement
|
Location, IP and MAC addresses |
Service Provision
|
Device status (last connection to CCleaner) |
Service Provision
|
Location |
Product and Business Improvement
Service Provision
|
Service Data |
What we use it for |
Identifier of the content (message) being delivered |
Service Provision
|
Applications |
Service Provision
|
Events and product usage |
Service Provision
Product and Business Improvement
In-Product Messaging
|
Admin and User Data |
What we use it for |
Name, surname, email address |
Service provision
|
User access rights |
Service provision
|
We will process the above mentioned data only as long as necessary for the described purposes. We use rolling deletion periods which means we regularly delete collected data in the given periods starting from the collection of that respective data.
The third-party analytics tools we use for CCleaner Cloud:
- Google Analytics
- Logentries
- Loggly
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our General Privacy Policy.
CCleaner Browser
CCleaner Browser for Desktop
Official Product Name
Core Functionality
CCleaner Browser is a product currently offered for PC Windows.
What are Product’s Features
- Security & Privacy Center is built in Security & Privacy Center which is a curated collection of some key security and privacy features, tools and settings, organized into one management console making it easier for you to control and manage your online privacy and security.
- Anti-Phishing blocks malicious websites and downloads to help prevent your personal computer from becoming infected with viruses, spyware, and ransomware.
- Privacy Cleaner cleans your browser history, cached images, cookies including both first-party and third-party cookies, and other junk with just one click, to keep your activity private and free up disk space.
- Private Mode prevents your browsing history from being stored and removes any tracking cookies (both first-party cookies and third-party cookies) or web cache you pick up during that browsing session.
- Anti-Phishing V2 (Phalanx) blocks malicious websites and downloads to help prevent your personal computer from becoming infected with viruses, spyware, and ransomware.
- Adblock stops Ads being shown in your browser using publicly available so called blocking lists. AdBlock usually does not remove ads, it already prevents them from being loaded and thus also speeds up browser experience.
- Anti-Tracking prevents the user from being tracked across websites by avoiding tracking cookies to be created. This is done using publicly available so called blocking lists. Anti-Tracking usually does not remove the tracking cookies, instead it already prevents them from being loaded and created and thus also speeds up browser experience.
- Anti-Fingerprinting prevents the user from being tracked across websites using browser fingerprinting techniques. As fingerprinting itself cannot be prevented or avoided, this feature prevents being tracked by altering the digital fingerprint of the users browser or PC combination in a way that third-party sites cannot re-identify it.
Personal Data We Process
By default, CCleaner Browser processes locally on your system the following data:
- Browsing history information; for example CCleaner Browser for Desktop may store the URLs of pages that you visit, a cache of text, images and other resources from those pages. If the pre-rendering feature is turned on, a list of IP addresses linked to those pages may also be stored for some period of time;
- Name, surname, email or passwords to help you fill out forms or signs in to sites you visit;
- Permission that you have granted to websites;
- Cookies or data from websites that you visit;
- Data saved by add-ons;
- Record of what you downloaded from websites;
- Any feedback which you decide to share with us.
This data is not sent to our environment. You can manage this data within CCleaner Browser under the “Advanced” section of the Settings page.
In our environment we process the following Service and Device Data while using CCleaner Browser:
Service Data |
What we use it for and for how long |
IP address |
Service Provision (36 months)
|
Events and product usage |
Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
User’s feedback ratings |
Service Provision (36 months)
Product and Business Improvement
|
User’s feedback comments |
Service Provision (1 month)
Product and Business Improvement (1 month)
|
Device Data |
What we use it for and for how long |
Online identifiers (GUIDs, Device IDs) |
Service Provision (36 months)
In-product Messaging (24 months)
Product and Business Improvement
|
Information concerning computer or device
|
Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Location |
Service Provision (36 months)
In-product Messaging (6 months)
Product and Business Improvement
|
Third-party extensions installed in the browser |
Service Provision (36 months)
Product and Business Improvement
|
Other Avast products/licenses on the device and their status |
Service Provision (36 months)
Product and Business Improvement (60 months)
|
Browsers (installed, default) |
Service Provision (36 months)
Product and Business Improvement
|
The third-party analytics tools we use for CCleaner Browser are:
- Google Analytics
- Mixpanel
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our General Privacy Policy.
CCleaner Browser cooperates with these search engines:
For further information regarding these search engines please refer to their privacy policies under the links above.
CCleaner Browser serves advertisements in cooperation with:
For further information regarding these partners please refer to their privacy policies under the links above.
Defraggler
Official Product Name
Defraggler Free, Defraggler Professional, Defraggler Business Edition
Core Functionality
Defraggler defragments entire hard drives or individual files on your PC.
What are Product’s Main Features
- Defragmentation rearranges file storage on the disk to increase read/write speeds and generally improve the operational performance of the PC.
- Exclude allows you to define a whitelist of files not to be touched during defragmentation.
- Resequence Large Files allows you to select various common large file types for repositioning at the end of the drive to further improve disk read speeds.
- Quick Defrag permits targeting of only heavily fragmented files for defragmentation.
- Scheduling allows defragmentation to be automated according to a preferred cadence.
Personal Data We Process
While using Defraggler, we collect and process the following Service and Device Data (in addition to Billing Data for paid version) in our environment:
Service Data |
What we use it for and for how long |
IP address |
Service Provision (36 months)
|
Events and product usage |
Service Provision (36 months)
|
License key |
Service Provision (36 months)
|
Device Data |
What we use it for and for how long |
Internal online identifiers (GUID, Device ID) |
Service Provision (36 months)
|
OS version |
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Location |
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Application version |
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Install date or time |
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Hardware data (device model, RAM, GPU, CPU) |
Service Provision (36 months)
|
These are the third-party analytics tools we use for Defraggler:
- Logentries
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our General Privacy Policy.
Recuva
Official Product Name
Recuva Free, Recuva Professional, Recuva Business Edition
Core Functionality
Recuva recovers files from your Windows computer, recycle bin or external storage devices such as USB drives, camera memory cards or music players.
What are Product’s Main Features
- Advanced file recovery of pictures, music, documents, videos, emails or any other type of lost file from any rewriteable media: e.g. memory cards, external hard drives, USB sticks.
- File recovery from damaged disks or newly formatted drives.
- Deep Scan detects any traces of deleted files buried on your drives.
- Secure Deletion uses security-industry-standard overwrite functions to make original file content practically irretrievable.
Personal Data We Process
While using Recuva, we collect and process the following Service and Device Data (in addition to Billing Data, if relevant):
Service Data |
What we use it for and for how long |
IP address |
Service Provision (36 months)
|
Events and product usage |
Service Provision (36 months)
Product and Business Improvement (36 months)
|
License key |
Service Provision (36 months)
|
Number of applications launches |
Service Provision (36 months)
Product and Business Improvement (36 months) |
Device Data |
What we use it for and for how long |
Internal online identifiers (GUID, Device ID) |
Service Provision (36 months)
|
OS version |
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Location |
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Application version |
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Install date or time |
Service Provision (36 months)
Product and Business Improvement (24 months)
|
Hardware data (device model, RAM, GPU, CPU) |
Service Provision (24 months)
|
These are the third-party analytics tools we use for Recuva:
- Logentries
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our General Privacy Policy.
Speccy
Official Product Name
Speccy Free, Speccy Professional, Speccy Business Edition
Core Functionality
Speccy is a fast, lightweight, advanced system information tool for your PC.
What are Product’s Main Features
- System Specs provides technical information about the hardware devices and core technologies in your PC, including operating system, CPU, RAM, motherboard, graphics, audio, storage, network, peripherals and environmental settings (e.g. security, language/locale, battery status)
- Publish Snapshot allows you to publish your PC specs to a public internet address for sharing (your computer’s public IP address is not published with this data).
- S.M.A.R.T. support integrates hard drive diagnostic data from so-called Self-Monitoring, Analysis and Reporting Technology.
- Info Finder helps you to locate specific information about your system.
Personal Data We Process
While using Speccy, we collect and process the following Service and Device Data (in addition to Billing Data, if relevant):
Service Data |
What we use it for and for how long |
IP address |
Service Provision (36 months)
|
Events and product usage |
Service Provision (36 months)
|
License key |
Service Provision (36 months)
|
Device Data |
What we use it for and for how long |
Internal online identifiers (GUID, Device ID) |
Service Provision (36 months)
|
OS version |
Service Provision (36 months)
Product and Business Improvement(36 months)
|
Location |
Service Provision (36 months)
Product and Business Improvement (36 months)
|
Application version |
Service provision (36 months)
Product and Business Improvements (24 months)
|
Install date or time |
Service provision (36 months)
Product and Business Improvement (36 months)
|
Hardware data (device model, RAM, GPU, CPU) |
Service provision (36 months)
|
These are the third-party analytics tools we use for Speccy:
- Logentries
For further information regarding our third-party analytics partners, including their privacy policies, please refer to our General Privacy Policy.