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Frequently Asked Questions (FAQs)

View the questions users most frequently ask about Recuva. We recommend you read this before looking in other sections.

Product Setup

A full set of detailed documentation is available at ccleaner.com/docs. You'll find how-to's, tips and tricks, and technical information for power users.

Community Forum

Join our community forums at forum.ccleaner.com to chat with fellow users and get answers to your questions.

Lost product license key?

If you have lost your Recuva Professional license key or download link, use our license lookup tool to retrieve them.

About Recuva

How does Recuva work?

Product Setup

How do I download Recuva?

Problems registering Recuva Professional

Using Recuva

Recovering your files

Using the Recuva Wizard

Using Recuva's deep scan

Other

I've lost my product license key

I have a bug report or feature suggestion

Change my account password