Products Policy

CCleaner - Products Policy

This Privacy Policy was last updated in February 2024

CCleaner

CCleaner for Windows

Official Product Name

CCleaner Free, CCleaner Professional, CCleaner Business Edition, CCleaner Technician Edition (collectively as “CCleaner for Windows”)

Core Functionality

CCleaner for Windows is a safe and trusted PC utility that speeds up and cleans your PC, applies updates, securely wipes data and solves other computer problems.

What are the Product’s Main Features

Custom Clean cleans your browser history, cached images, cookies including both first-party and third-party cookies, and other junk with just one click, to keep your activity private and free up disk space.
Health Check cleans your browser history, cached images, cookies including both first-party and third-party cookies, and other junk, to keep your activity private and free up disk space. Also conveniently updates third-party applications, and disables unnecessary startup items to reduce the time taken to start your PC.
Cloud Drive Cleaner helps users manage their cloud storage (optimize, remove duplicates) by checking metadata associated with stored files and pictures. Files and pictures are not downloaded or stored by us. To connect to Google Drive, we need to ask Google for permission to use its APIs. Google allows companies to use its APIs only if they undertake to limit its use of information accessed through the APIs. As a result, Product’s use and transfer to any other product of information received from these Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Performance Optimizer allows you to optimize your PC's performance by safely placing apps into 'sleep mode' so they do not use system resources after they have been closed down.
Driver Updater provides an overview of your drivers and transmits authentic updates securely to your device to maintain the components that manage your sound, visuals, internet connection, and basic hardware like your mouse and keyboard.
Software Updater conveniently updates third-party applications in a batch process.
Apps Uninstaller permits uninstallation of all applications on the PC, including those that Windows typically won't allow you to.
Startup Manager allows management of items that run at Windows startup.
Browser Plugin Manager facilitates management of plugins from all browsers from a single interface.
Disk Analyzer analyzes your disk internal and external drives to provide insights on disk usage by file type.
Drive Wiper allows secure deletion of files on an internal or external drive, making original file content practically irretrievable.
Smart Clean provides contextual triggers for cleaning and cleaning alerts allowing, for example, designated browsers to be cleaned every time they are closed.
Scheduled Cleaning allows cleaning to be run automatically according to a specified frequency.

Personal Data We Process

When you use CCleaner for Windows to clean your PC (Custom Clean, Health Check ‘Junk’ and ‘Privacy’ sections, Scheduled Cleaning, Smart Clean, Drive Wiper, Registry Cleaner, Disk Analyzer), the following data may be processed locally on your system depending on the feature used:

Form data saved in your browsers such as name, surname, email, passwords;
Cookies or data from websites that you visit;
Installed browsers and browser plugins;
Records of what you downloaded from websites;
Files on the device;
Windows User profile names;
Web domains belonging to cookies found on the device;
User-defined web domain rules used for preventing cookie deletion;
Entries in the Windows system Registry

This data is processed on your device and is not sent to our environment. Furthermore, CCleaner does not read the contents of files or databases because it does not need to. It just deletes the file or wipes all or part of a database.

When you use CCleaner for Windows to manage applications and services on your PC (Health Check ‘Speed’ section, Uninstaller, Startup Manager, Browser Plugin Manager), the following data may be processed locally on your system depending on the feature used:

Installed browsers and browser plugins;
Installed applications;
Startup items/services and scheduled tasks;

This data is processed on your device and is not sent to our environment.

While using CCleaner for Windows, we collect and process the following Service and Device Data (in addition to Billing Data for paid version) in our environment:

Service Data	What we use it for and for how long
IP address	Service Provision (24 months) To detect the approximate location of fraudulent use of the product. At activation, the IP address is replaced with a city/country code.
Identifier of the content (message) being delivered	Service Provision (24 months) To monitor service functionality In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement (24 months) To monitor messaging performance
Events and product usage	Service Provision (24 months) To ensure continuous functionality (installations, versions, updates, settings) and map how users interact with our product In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement (24 months) To better understand our users’ behavior To introduce a new feature or product based on previous experience
Number of application launches	Service Provision (24 months) For product maintenance and customer support
License key	Service Provision (36 months) We send back the license key through the application for regulating access to the product, providing customer support, and administering product updates
Product settings	Service Provision (24 months) We send back the status of various settings and user preferences so we can adapt functionality to a user’s requests and effectively maintain our infrastructure In-product Messaging (6 months) To inform users about functionality or products that are relevant to them Product and Business Improvement To better understand how users’ interact with certain aspects (24 months)

Device Data	What we use it for and for how long
Internal online identifiers (GUID, Device ID)	Service Provision (24 months) For ensuring continuous functionality and breaking down entries in databases In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement (24 months) To better understand our users’ behavior To introduce a new feature or product based on previous experience
OS version	Service Provision (24 months) For making sure the product functionality is compatible with the system, user support, troubleshooting, and product development planning Product and Business Improvement (24 months) When developing new features, we adjust the scope of the feature based upon the requirements and the functionality of certain operating systems To better understand how users’ interact with certain aspects
Location	Service Provision (12 months) To set up a proper product language version for Windows To segment updates by location In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement (24 months) To better understand users’ behavior based on approximate location To introduce a new feature or product based on approximate location
CCleaner version	Service Provision (24 months) For user support, troubleshooting, and product development planning In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement (24 months) To better understand how users’ interact with certain aspects
Install date or time	Service Provision (36 months) For license management In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement (24 months) To know when to market new features and or products
Hardware data (device model, RAM, GPU, CPU)	Service Provision (24 months) To install the product, provide application updates, administer compatibility safeguards, customer support and make user experience improvements To check for compatibility issues in automated crash dumps so we can ensure continuous functionality
Windows language and locale	Service Provision (24 months) To configure the product interface to be understandable and usable Product and Business Improvement (24 months) To better understand our users’ behavior
Information concerning applications on the device (names of applications and their background processes)	Service Provision (24 months) To display this information to the user To assess performance impact of applications To monitor service functionality and make it more reliable
File meta data (checksum, archive_state, created_date, modified_date, folder_path, file_name, file_size, file_type, file_id and thumbnail_link)	Service Provision (24 months) To help manage storage of files (24 hours) To monitor service functionality and make it more reliable (90 days)
Information concerning drivers (driver version, updated date, name, matching device id, driver rank, driver flags)	Service Provision (24 months) To display this information to the user To suggest driver updates where appropriate To monitor service functionality and make it more reliable
Security apps / antiviruses on the device	In-product Messaging (6 months) To promote products or services that are relevant to the user

These are the third-party analytics tools we use for CCleaner for Windows:

Google Analytics
Logentries

For further information regarding our third-party analytics partners, including their privacy policies, please refer to our General Privacy Policy.

CCleaner for Mac

Official Product Name

CCleaner for Mac

Core Functionality

CCleaner for Mac is a safe and trusted utility that speeds up and cleans your Mac, securely wipes data and solves other computer problems.

What are Product’s Main Features

Cleaner cleans your browser history, cached images, cookies including both first-party and third-party cookies, and other junk with just one click, to keep your activity private and free up disk space.
Apps Uninstaller permits uninstallation of all applications on the PC, including those that Windows typically won't allow you to.
Erase Free Space writes over the unused space on a disk to prevent the recovery of deleted files.
Large File Finder finds large files for removal, to help free up disk space.
Duplicate Finder tracks down duplicate files on your PC that can take up extra space.
Smart Cleaning contextual triggers for cleaning and cleaning alerts allowing, for example, designated browsers to be cleaned every time they are closed.

Personal Data We Process

While using CCleaner for Mac, we collect and process the following Service and Device Data (in addition to Billing Data for paid version):

Service Data	What we use it for and for how long
IP address	Service Provision (24 months) To detect the approximate location of fraudulent use of the product. At activation, the IP address is replaced with a city/country code.
Number of application Installations	Service Provision (24 months) For product maintenance and customer support
License key	Service Provision (36 months) We send back the license key through the application for regulating access to the product, providing customer support, and administering product updates

Device Data	What we use it for and for how long
Internal online identifiers (GUID, Device ID)	Service Provision (24 months) For ensuring continuous functionality and breaking down entries in databases
OS version	Service Provision (24 months) For making sure the product functionality is compatible with the system, user support, troubleshooting, and product development planning
Location	Service Provision (12 months) To set up a proper product language version for Mac OS
CCleaner version	Service Provision (24 months) For user support, troubleshooting, and product development planning

These are the third-party analytics tools we use for CCleaner for Mac:

Logentries

For further information regarding our third-party analytics partners, including their privacy policies, please refer to our General Privacy Policy.

CCleaner for Mobile (Android)

Official Product Name

CCleaner for Android, CCleaner for Android Premium (collectively as “CCleaner for Mobile (Android)”)

Core Functionality

CCleaner for Mobile (Android) detects and removes unnecessary files to free up storage space. Equally, it can stop running processes to optimize device performance.

What are Product’s Features

Apps Overview allows you to browse installed and pre-installed applications, providing functionality to uninstall or stop. In particular, this feature relies on processing device provided stats about other apps. These stats are processed locally (on device) in order to provide the service.
Media Overview provides an overview of files broken down by type (eg images, audio files, video). This feature does not need any specific data processing outside of operations made locally (on device).
Automatic Profiles allows users to select conditions where desired actions (system settings changes) should be applied by this product. For example one can automatically decrease screen brightness when at home. Location based conditions require permission to get location data, however these data are never transmitted from the device and all are processed locally.
Cloud Transfers allow users to backup their files to an external cloud storage. We are using Google Drive and Dropbox APIs to do so, e.g. you can login using their Google or Dropbox credentials to establish such connections. Note credentials are not visible to us.
Quick Clean scans your device to list all the tips for users review. For example, it will find duplicate contacts, screenshots, large videos etc.
Media Cleaner visualizes all user’s media files (photos and videos) and provides tools to customize the views (eg sort by date of creation). User can remove any of the files that they decide is not needed.
Contact Cleaner finds all contacts, identifies possible duplicates and incomplete items. User can edit, merge and remove contact items to clean up the list.

Personal Data We Process

While using CCleaner for Mobile (Android), we collect and process the following Service and Device Data (in addition to Billing Data for paid version):

Service Data	What we use it for and for how long
Identifier of the content (message) being delivered	Service Provision (36 months) To monitor service functionality In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement (14 months) To monitor messaging performance
IP address	Service Provision (36 months) Replaced with city/country for delivering geo-specific changes to app’s configuration (both local or remote) In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement (14 months) To monitor messaging performance
Events and product usage	Service Provision (36 months) To ensure continuous functionality (installations, versions, updates, settings) and map how users interact with our product In-product Messaging (24 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement To better understand our users’ behavior and users’ acquisition (14 months) To consider roadmap for type of features and products we want to develop in future (36 months)

Device Data	What we use it for and for how long
Online identifiers (GUID, Device ID (Android ID), Hardware ID, Profile ID, Advertising ID)	Service Provision (36 months) For counting users, ensuring functionality and stability In-product Messaging (24 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement To better understand our users’ behavior (14 months) To recognize reinstalls of the app on the same device (39 months) Third-party Ads (not stored after provision) We process Advertising ID only for IronSource which allows it to place advertisements
Information concerning computer or device (carrier, OS version, OS build number, hardware ID, device model, device brand, device manufacturer, device API level)	Service Provision (36 months) To ensure functionalities of the product and its features In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement To better understand our users’ behavior (14 months) To determine whether a new feature or product should be developed for subset of users (36 months)
Location (city/country, longitude and latitude)	Service Provision (36 months) Delivering geo-specific changes to app’s configuration (both local or remote) Related to Battery Profile feature, as users can set being in a certain location as a trigger to automatically launch a Battery saving profile. In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement To better understand users’ behavior based on approximate location (14 months) To introduce a new feature or product based on approximate location (36 months)
Applications	Service provision (36 months) To provide insights, such as usage stats to help identify unused apps (storage cleaning opportunity), drain impact (battery, data) to help identify apps that have significant effect on device resources, or notification stats to help identify “noisy” apps which can be “muted” by links to system settings In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement (14 months) To better understand users’ behavior
Internet and connection	Service provision (36 months) For functionality of our features, providing error messaging In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement To better understand users’ behavior (14 months) To introduce a new feature or product based on previous experience (36 months)

These are the third-party analytics tools we use for CCleaner for Mobile (Android):

Google Firebase Analytics and Crashlytics for Android
AppsFlyer

For further information regarding our third-party analytics partners, including their privacy policies, please refer to our General Privacy Policy.

The free version of CCleaner for Mobile (Android) serves relevant third-party advertisements. These are the advertising partners we use for this product:

Google AdMob
Facebook Audience Network
InMobi
Twitter MoPub
AppLovin
Unity Technologies
IronSource

For further information regarding our third-party ads partners, including their privacy policies, please refer to our Consent Policy.

CCleaner for Mobile (iOS)

Official Product Name

CCleaner for iOS

Core Functionality

CCleaner for iOS is a utility that allows to organize photos, videos and contacts on your device in order to identify opportunities to remove unwanted or unnecessary items.

What are Product’s Features

Quick Clean helps check your media files (photos and videos) and contacts to list all the tips for review. For example, it will find duplicate contacts, screenshots, large videos etc.
Media Cleaner visualizes all user’s media files (photos and videos) and provides tools to customize the views (eg sort by date of creation). User can remove any of the files that they decide is not needed.
Contact Cleaner helps check contacts, identify possible duplicates and incomplete items. Users can edit, merge and remove contact items to clean up the list.

Personal Data We Process

While using CCleaner for iOS, we collect and process the following Service and Device Data (in addition to Billing Data for paid version):

Service Data	What we use it for and for how long
Identifier of the content (message) being delivered	Service Provision (36 months) To monitor service functionality In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem. Product and Business Improvement (14 months) To monitor messaging performance
IP address	Service Provision (36 months) Replaced with city/country for delivering geo-specific changes to app’s configuration (both local and remote) In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem. Product and Business Improvement (14 months) To monitor messaging performance
Events and product usage	Service Provision (36 months) To ensure continuous functionality (installations, versions, updates, settings) and map how users interact with our product. In-product Messaging (24 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem. Product and Business Improvement To better understand our users’ behavior and users’ acquisition (14 months) To consider roadmap for type of features and products we want to develop in future (36 months)

Device Data	What we use it for and for how long
Online identifiers (GUID, Device ID, Identifier for vendor, Advertising ID)	Service Provision (36 months) For counting users, ensuring functionality and stability In-product Messaging (24 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement To better understand our users’ behavior (14 months) To recognize reinstalls of the app on the same device (36 months) Third-party Ads (not stored after provision) We process Advertising ID only for IronSource which allows it to place advertisements.
Information concerning computer or device (carrier, OS version, OS build number, hardware ID, device model, device brand, device manufacturer, device API level)	Service Provision (36 months) To ensure functionalities of the product and its features In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement To better understand our users’ behavior (14 months) To determine whether a new feature or product should be developed for subset of users (36 months)
Location (city/country, longitude and latitude)	Service Provision (36 months) Delivering geo-specific changes to app’s configuration (both local or remote) In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement To better understand users’ behavior based on approximate location (14 months) To introduce a new feature or product based on approximate location (36 months)
Internet and connection	Service provision (36 months) For functionality of our features, providing error messaging In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement To better understand users’ behavior (14 months) To introduce a new feature or product based on previous experience (36 months)

These are the third-party analytics tools we use for CCleaner for iOS:

Google Analytics for Firebase
Firebase Crashlytics
AppsFlyer

For further information regarding our third-party analytics partners, including their privacy policies, please refer to our General Privacy Policy.

The free version of CCleaner for iOS serves relevant third-party advertisements. These are the advertising partners we use for this product:

Google AdMob

For further information regarding our third-party ads partners, including their privacy policies, please refer to our Consent Policy.

Kamo

Official product name

Kamo

Core Functionality

As you browse the web, profiles of your behavior are compiled and linked to you via cookies and fingerprint-based tracking technologies. This data can be then shared and sold by analytics and ad-tech firms. Certain activities you engage in are also collected by the Windows operating system. Kamo removes cookies and masks the device’s “fingerprint” to prevent third-parties from identifying you and following your behavior across the web, and turns off the various settings that allow data collection in the Windows operating system.

What are Product’s Features

Anti-Fingerprinting stops scripts from fingerprinting the user’s device and tracking their browsing behavior across the web.
Privacy Score provides the user with an evaluation of how private they are based on various in-app configurations.
Clears your browser history and cookies helps the user manage their browsing history and cookies by allowing them to manually clear them or schedule automatic clearing at their discretion.
Windows System Privacy collates the 90+ Windows operating system settings that impact the user’s privacy, and makes them controllable with just a handful of switches in one place.
VPN feature allows to protect your privacy by hiding your location and encrypting your online communication. It allows you to pick a specific location to be connected from.

Personal Data We Process

When disguising your browser fingerprint, Kamo may process the following data locally on your system:

Browsers you have installed (if Chrome, Edge, Internet Explorer, Opera, or Firefox) and their versions;
Any extensions you have installed;
Your hardware data;
OS version of your device; and
Any scripts running in your browser from third-party websites.

Kamo uses this information in order to detect tracking attempts and to generate fake, substitute data to fool fingerprinting attempts (for example, by changing your screen resolution data or your browser’s version). Kamo does not record this data, nor does it send it back to our environment. It uses it locally and on the spot.

When cleaning your browsing, Kamo may process the following data locally on your system:

Form data saved in your browsers such as name, surname, email, passwords;
Cookies or data from websites that you visit;
Records of what you downloaded from websites;
Web domains belonging to cookies found on the device;
Browsing history; and
User-defined web domain rules used for preventing cookie deletion.

This data is processed on your device and is not sent to our environment. Furthermore, Kamo does not read the contents of your browser’s data because it does not need to. It just deletes the file or wipes all or part of a database.

When locking down Windows for privacy, Kamo may process the following data locally on your system:

What version of Windows 10 you are running;
Status of 90+ settings in Windows 10 which have an impact on your privacy; and
Any changes to the Windows settings in question triggered by a Windows update.

This data is processed on your device. Kamo does not record this data, nor does it send it back to our environment.

When generating a privacy score, Kamo may process the following data locally on your system:

What Kamo settings you have enabled;
The number of installed browsers for whom you have enabled Kamo’s protection; and
A score based on the above data points.

This data is processed on your device. Kamo does not record this data, nor does it send it back to our environment.

We process only the following Service and Device Data (in addition to Billing Data for paid version):

Service Data	What we use it for and for how long
Usage Frequency	Service Provision (the earlier lifetime of the account and 6 years) We collect usage frequency data, such as the amount you use the application, for feature updates, customer support and product maintenance
Number of Application Launches	Service Provision (the earlier lifetime of the account and 6 years) For product maintenance and customer support
License Key	Service Provision (the earlier lifetime of the account and 6 years) We send back the license key through the application for regulating access to the product, providing customer support, and administering product updates
Timestamps of connections for VPN	Service Provision (35 days) To calculate peak times of service demand in order to plan the network capacity To manage the number of concurrent active connections, and handle abuse To troubleshoot our service
Amount of data transmitted for VPN	Service Provision (35 days) To plan for new network capacity and server improvements To calculate a free usage quota

Device Data	What we use it for and for how long
OS Version	Service Provision (the earlier lifetime of the account and 6 years) For user support, troubleshooting, and product updates Product and Business Improvement When developing new features, we adjust the scope of the feature based upon the requirements and the functionality of certain operating systems (48 months) To better understand how users interact with certain aspects of the product (50 months)
OS Locale	Service Provision (the earlier lifetime of the account and 6 years) To segment updates by location In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement In some cases we might not roll out a new feature or product to every demographic, in such a case we may use OS locale to segment this (48 months) To better understand how users’ interact with certain aspects of the product (50 months)
Kamo version	Service Provision (the earlier lifetime of the account and 6 years) For user support, troubleshooting, and product updates In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement (50 months) To better understand how users’ interact with certain aspects of the product
Install Date or Time	Service Provision (the earlier lifetime of the account and 6 years) For license management In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement (48 months) To know when to market new features and or products
Crash Incidents	Service Provision (the earlier lifetime of the account and 6 years) To ensure continuous functionality

We do not use third-party analytics tools to process data in Kamo.

CCleaner Cloud

Official Product Name

CCleaner Cloud for Business

Core Functionality

The management console makes it easy to deploy CCleaner to multiple devices, manage all devices from one place, schedule regular cleans, and quickly add more devices.

What are Product’s Features

Automatic peak performance schedules CCleaner and Defraggler so devices stay clean without you doing a thing
Perform group actions allow you to save time by cleaning, defragging and other actions to multiple computers at once
Protect your privacy helps protect corporate data by remotely deleting browser search history, passwords and cookies
Fix problems & get alerts, repair Windows Registry issues and be warned before problems even occur
Monitor Devices uses the console to monitor the health of all managed devices from one place, schedule regular scans, and more.
Management Dashboard activates devices, adds devices to groups, configures setting profiles from an easy-to-read dashboard.
Notifications receive instant email notifications on any defined event that needs your attention, including software installs, user logins, and full disks.
Reporting views reports that include out of date agents, cleaning summary, and hardware/software specifications.

Personal Data We Process

We process only the following Data in addition to Billing Data:

Device Data	What we use it for
Internal online identifiers (Computer ID)	Service Provision For ensuring continuous functionality and breaking down entries in database Product and Business Improvement To better understand our users’ behavior To introduce a new feature or product based on previous experience
Information concerning computer or device	Service Provision To check for compatibility issues in automated crash and agent log dumps Product and Business Improvement To better understand users’ behavior To introduce a new feature or product based on previous experience
Location, IP and MAC addresses	Service Provision For admins to have a possibility to localize their devices
Device status (last connection to CCleaner)	Service Provision For admins to see which devices were active and when and determine the risk profile
Location	Product and Business Improvement To better understand users’ behavior based on approximate location Service Provision For admins to see which devices were active and when and determine the risk profile

Service Data	What we use it for
Identifier of the content (message) being delivered	Service Provision For ensuring continuous functionality of notifications
Applications	Service Provision To determine which application needs to be updated
Events and product usage	Service Provision To provide reporting capability for admins and to ensure continuous functionality (installations, versions, updates, settings) and map how users interact with our product Product and Business Improvement To better understand our users’ behavior To introduce a new feature or product based on previous experience In-Product Messaging To ensure that we message users valid and accurate information

Admin and User Data

What we use it for

Name, surname, email address

Service provision

To provide access and services, possibility to send reports or notifications about security events or product updates

User access rights

Service provision

To provide access to the product

We will process the above mentioned data only as long as necessary for the described purposes. We use rolling deletion periods which means we regularly delete collected data in the given periods starting from the collection of that respective data.

The third-party analytics tools we use for CCleaner Cloud:

Google Analytics
Logentries
Loggly

For further information regarding our third-party analytics partners, including their privacy policies, please refer to our General Privacy Policy.

CCleaner Browser

CCleaner Browser for Desktop

Official Product Name

CCleaner Browser

Core Functionality

CCleaner Browser is a product currently offered for PC Windows.

What are Product’s Features

Security & Privacy Center is built in Security & Privacy Center which is a curated collection of some key security and privacy features, tools and settings, organized into one management console making it easier for you to control and manage your online privacy and security.

WebShield protects you from accessing dangerous websites, such as fake sites, sites that have harmful programs such as adware, spyware, ransomware, viruses, all types of other malware that aim at stealing your information. It includes https scanning that decrypts and scans encrypted traffic of selected websites to dete ct potential malware contained on sites using https connections. All scanning occurs locally on your PC during the HTTPS connection, and no one outside of your device can read or decipher the connection.

Privacy Guard is a built-in extension that helps make your online experience cleaner, faster, safer, and more private. It comprises Adblocker (stops ads from loading), Anti-tracker (blocks tracking scripts and cookies), and Anti-Fingerprint (disguises your browser fingerprint to help prevent websites from tracking you) features all in one. Privacy Guard collects and displays the number of blocked 3rd party calls from external sources.

Privacy Cleaner cleans your browser history, cached images, cookies including both first-party and third-party cookies, and other junk with just one click, to keep your activity private and free up disk space.

Private Mode prevents your browsing history from being stored and removes any tracking cookies (both first-party cookies and third-party cookies) or web cache you pick up during that browsing session.

Coupons extension used to track and offer coupon codes and deals from online merchants to help you save money. The service is powered by our partner NextGen Shopping, LLC and in accordance with their privacy policy. In order to provide this service, the extension may analyze and collect certain information related to your browsing activities, specifically the webpages you visit and device information to determine which coupons to show you. The extension may also process coupon and shopping cart related data (e.g., if and how you used a coupon, cart amounts, discount value) and information regarding any technical issues encountered by the extension. For more information, please refer to NextGen Shopping’s privacy policy.

Private Mode prevents your browsing history from being stored and removes any tracking cookies (both first-party cookies and third-party cookies) or web cache you pick up during that browsing session.

Video Downloader is an extension that allows you to convert and download videos from YouTube and other social media platforms.

Webcam Guard helps protect against unauthorized access to your device camera.

Accuweather widget used to display weather information on the new tab page based on the approximate location (derived from the IP address) and device model/OS.

Extension Guard is a built-in extension that helps protect against spammy, fake, or malware browser extensions.

Addon Store is an online store created and maintained by Avast that allows you to view and install a wide range of extensions. On installation of each extension, you will be asked what data you can share with the extension. Extensions are addons that are built to extend the functionality of the browser itself or integrate an existing service with the browser.

Personal Data We Process

By default, CCleaner Browser processes locally on your system the following data:

Browsing history information; for example CCleaner Browser for Desktop may store the URLs of pages that you visit, a cache of text, images and other resources from those pages. If the pre-rendering feature is turned on, a list of IP addresses linked to those pages may also be stored for some period of time;
Name, surname, email or passwords to help you fill out forms or signs in to sites you visit;
Permission that you have granted to websites;
Cookies or data from websites that you visit;
Data saved by add-ons;
Record of what you downloaded from websites;
Any feedback which you decide to share with us.

This data is not sent to our environment. You can manage this data within CCleaner Browser under the “Advanced” section of the Settings page.

In our environment we process the following Service and Device Data while using CCleaner Browser:

Service Data	What we use it for and for how long
IP address	Service Provision (36 months) Replaced with country for delivering geo-specific changes to configuration (both local or remote) For prerendering feature functionality, if activated
Events and product usage	Service Provision (36 months) To ensure functionality (installations, versions, updates, settings), map how users interact with the application and improve its design or flows In-product Messaging (24 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement To better understand our users’ behavior (up to 60 months) Findings about product have an effect on the design or layout of the new one (36 months)
User’s feedback ratings	Service Provision (36 months) To ensure functionality and prevent crashes based on the user’s feedback Product and Business Improvement To improve the product or its feature based on the user’s feedback (36 months)
User’s feedback comments	Service Provision (1 month) To ensure functionality and prevent crashes based on the user’s feedback Product and Business Improvement (1 month) To improve the product or its feature based on the user’s feedback

Device Data	What we use it for and for how long
Online identifiers (GUIDs, Device IDs)	Service Provision (36 months) For ensuring continuous functionality and breaking down entries in database In-product Messaging (24 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement To better understand our users’ behavior (60 months) To introduce a new feature or product based on previous experience (36 months)
Information concerning computer or device	Service Provision (36 months) To check for compatibility issues in automated crash dumps In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement To better understand users’ behavior (60 months) To introduce a new feature or product based on previous experience (36 months)
Location	Service Provision (36 months) Setting up a proper product language version for Windows In-product Messaging (6 months) To inform users of problems that will not be solved by the currently installed product and to offer users a solution to the detected problem Product and Business Improvement To better understand users’ behavior (50 months) To introduce a new feature or product based on country (36 months)
Third-party extensions installed in the browser	Service Provision (36 months) To define rules of how the Browser should behave in relation to extensions installed (e.g. exceptions in scanning, filtering, notifications, whitelisting, blacklisting) Product and Business Improvement To better understand users’ behavior (60 months) To introduce a new feature or product based on user engagement and preferences (36 months)
Other Avast products/licenses on the device and their status	Service Provision (36 months) To recognize what features should be enabled or disabled, what product should be installed or uninstalled Product and Business Improvement (60 months) To better understand users’ behavior
Browsers (installed, default)	Service Provision (36 months) To provide import functionality, improve user onboarding and product experience Product and Business Improvement To better understand users’ behavior (60 months) To introduce a new feature or product based on previous experience (36 months)

The third-party analytics tools we use for CCleaner Browser are:

Google Analytics
Mixpanel

For further information regarding our third-party analytics partners, including their privacy policies, please refer to our General Privacy Policy.

CCleaner Browser cooperates with these search engines:

For further information regarding these search engines please refer to their privacy policies under the links above.

CCleaner Browser serves advertisements in cooperation with:

For further information regarding these partners please refer to their privacy policies under the links above.

Defraggler

Official Product Name

Defraggler Free, Defraggler Professional, Defraggler Business Edition

Core Functionality

Defraggler defragments entire hard drives or individual files on your PC.

What are Product’s Main Features

Defragmentation rearranges file storage on the disk to increase read/write speeds and generally improve the operational performance of the PC.
Exclude allows you to define a whitelist of files not to be touched during defragmentation.
Resequence Large Files allows you to select various common large file types for repositioning at the end of the drive to further improve disk read speeds.
Quick Defrag permits targeting of only heavily fragmented files for defragmentation.
Scheduling allows defragmentation to be automated according to a preferred cadence.

Personal Data We Process

While using Defraggler, we collect and process the following Service and Device Data (in addition to Billing Data for paid version) in our environment:

Service Data	What we use it for and for how long
IP address	Service Provision (36 months) To detect the approximate location of fraudulent use of the product. At activation, the IP address is replaced with a city/country code.
Events and product usage	Service Provision (36 months) To ensure continuous functionality (installations, versions, updates)
License key	Service Provision (36 months) We send back the license key through the application for regulating access to the product, providing customer support, and administering product updates

Device Data	What we use it for and for how long
Internal online identifiers (GUID, Device ID)	Service Provision (36 months) For ensuring continuous functionality and breaking down entries in databases
OS version	Service Provision (36 months) For making sure the product functionality is compatible with the system, user support, troubleshooting, and product development planning Product and Business Improvement (36 months) When developing new features, we adjust the scope of the feature based upon the requirements and the functionality of certain operating systems
Location	Service Provision (36 months) To set up a proper product language version for Windows To segment updates by location Product and Business Improvement (36 months) To better understand users’ behavior based on approximate location To introduce a new feature or product based on approximate location
Application version	Service Provision (36 months) For user support, troubleshooting, and product development planning Product and Business Improvement (36 months) To better understand how users’ interact with certain aspects
Install date or time	Service Provision (36 months) For license management Product and Business Improvement (36 months) To know when to market new features and or products
Hardware data (device model, RAM, GPU, CPU)	Service Provision (36 months) To install the product, provide application updates, administer compatibility safeguards, customer support and make user experience improvements To check for compatibility issues in automated crash dumps so we can ensure continuous functionality

These are the third-party analytics tools we use for Defraggler:

Logentries

For further information regarding our third-party analytics partners, including their privacy policies, please refer to our General Privacy Policy.

Recuva

Official Product Name

Recuva Free, Recuva Professional, Recuva Business Edition

Core Functionality

Recuva recovers files from your Windows computer, recycle bin or external storage devices such as USB drives, camera memory cards or music players.

What are Product’s Main Features

Advanced file recovery of pictures, music, documents, videos, emails or any other type of lost file from any rewriteable media: e.g. memory cards, external hard drives, USB sticks.
File recovery from damaged disks or newly formatted drives.
Deep Scan detects any traces of deleted files buried on your drives.
Secure Deletion uses security-industry-standard overwrite functions to make original file content practically irretrievable.

Personal Data We Process

While using Recuva, we collect and process the following Service and Device Data (in addition to Billing Data, if relevant):

Service Data	What we use it for and for how long
IP address	Service Provision (36 months) To detect the approximate location of fraudulent use of the product. At activation, the IP address is replaced with a city/country code.
Events and product usage	Service Provision (36 months) To ensure continuous functionality (installations, versions, updates) and map how users interact with our product Product and Business Improvement (36 months) To better understand our users’ behavior
License key	Service Provision (36 months) We send back the license key through the application for regulating access to the product, providing customer support, and administering product updates
Number of applications launches	Service Provision (36 months) For product maintenance and customer support Product and Business Improvement (36 months) To better understand our users' behaviour

Device Data	What we use it for and for how long
Internal online identifiers (GUID, Device ID)	Service Provision (36 months) For ensuring continuous functionality and breaking down entries in databases
OS version	Service Provision (36 months) For making sure the product functionality is compatible with the system, user support, troubleshooting, and product development planning Product and Business Improvement (36 months) When developing new features, we adjust the scope of the feature based upon the requirements and the functionality of certain operating systems
Location	Service Provision (36 months) To set up a proper product language version for Windows To segment updates by location Product and Business Improvement (36 months) To better understand users’ behavior based on approximate location To introduce a new feature or product based on approximate location
Application version	Service Provision (36 months) For user support, troubleshooting, and product development planning Product and Business Improvement (36 months) To better understand how users’ interact with certain aspects
Install date or time	Service Provision (36 months) For license management Product and Business Improvement (24 months) To know when to market new features and or products
Hardware data (device model, RAM, GPU, CPU)	Service Provision (24 months) To install the product, provide application updates, administer compatibility safeguards, customer support and make user experience improvements To check for compatibility issues in automated crash dumps so we can ensure continuous functionality

These are the third-party analytics tools we use for Recuva:

Logentries

For further information regarding our third-party analytics partners, including their privacy policies, please refer to our General Privacy Policy.

Speccy

Official Product Name

Speccy Free, Speccy Professional, Speccy Business Edition

Core Functionality

Speccy is a fast, lightweight, advanced system information tool for your PC.

What are Product’s Main Features

System Specs provides technical information about the hardware devices and core technologies in your PC, including operating system, CPU, RAM, motherboard, graphics, audio, storage, network, peripherals and environmental settings (e.g. security, language/locale, battery status)
Publish Snapshot allows you to publish your PC specs to a public internet address for sharing (your computer’s public IP address is not published with this data).
S.M.A.R.T. support integrates hard drive diagnostic data from so-called Self-Monitoring, Analysis and Reporting Technology.
Info Finder helps you to locate specific information about your system.

Personal Data We Process

While using Speccy, we collect and process the following Service and Device Data (in addition to Billing Data, if relevant):

Service Data	What we use it for and for how long
IP address	Service Provision (36 months) To detect the approximate location of fraudulent use of the product. At activation, the IP address is replaced with a city/country code.
Events and product usage	Service Provision (36 months) To ensure continuous functionality (installations, versions, updates)
License key	Service Provision (36 months) We send back the license key through the application for regulating access to the product, providing customer support, and administering product updates

Device Data	What we use it for and for how long
Internal online identifiers (GUID, Device ID)	Service Provision (36 months) For ensuring continuous functionality and breaking down entries in databases
OS version	Service Provision (36 months) For making sure the product functionality is compatible with the system, user support, troubleshooting, and product development planning Product and Business Improvement(36 months) When developing new features, we adjust the scope of the feature based upon the requirements and the functionality of certain operating systems
Location	Service Provision (36 months) To set up a proper product language version for Windows To segment updates by location Product and Business Improvement (36 months) To better understand users’ behavior based on approximate location To introduce a new feature or product based on approximate location
Application version	Service provision (36 months) For user support, troubleshooting, and product development planning Product and Business Improvements (24 months) To better understand how users' interact with certain aspects
Install date or time	Service provision (36 months) For licence management Product and Business Improvement (36 months) To know when to market new features and or products
Hardware data (device model, RAM, GPU, CPU)	Service provision (36 months) To install the product, provide application updates, administer compatibility safeguards, customer support and make user experience improvements To check for compatibility issues in automated crash dumps so we can ensure continuous functionality

These are the third-party analytics tools we use for Speccy:

Logentries

For further information regarding our third-party analytics partners, including their privacy policies, please refer to our General Privacy Policy.

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